PoolDesk — Privacy Policy

Last updated: July 2026

PoolDesk ("we", "the app") helps pool-service businesses manage customers, service visits, routes, reports, quotes and billing. This policy explains what we collect and how we use it.

Information we collect

• Account information — your name and email address, used to create and secure your account.
• Business data you enter — your customers, pools, service visits, chemical readings, photos, quotes and invoices. This is your business content, stored so you can run your business.
• Location — your device location is used only to fetch local weather for a service report at the moment you request it. We do not store a location history.
• Purchases — subscription status, to unlock paid features. Payments are processed by Apple.
• Diagnostics — basic crash and performance data to keep the app stable.

How we use it

Solely to provide and improve the app's functionality. We do not sell your data, and we do not use it for advertising or cross-app tracking.

Service providers

• Google Firebase — authentication, database and cloud functions that store and sync your data.
• Apple — processes in-app subscription payments.
• Stripe — if you enable card payments, Stripe processes the payments your customers make to you for pool service. We never see or store card numbers.

Data retention and deletion

Your data is kept while your account is active. You can delete your account and all associated data at any time from Settings → Delete account inside the app. If you hold an active subscription, remember to cancel it through your Apple ID, as billing is managed by Apple.

Security

Data is transmitted over encrypted connections (HTTPS) and protected by authentication. Sensitive session tokens are stored in the device Keychain.

Children

PoolDesk is a business tool intended for adults and is not directed to children.

Contact

Questions about this policy? Contact us at tufharald@gmail.com.